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For ready-made products: 3 business days for processing + shipping time to your destination.
For custom-made products: Production time varies depending on the complexity and will be communicated individually.
Modifications are only possible before the validation of the intermediate model (wax model or sketch). After validation and entry into final production, changes are no longer possible.
Custom-made products cannot be returned. Standard (non-custom) products can be returned under the conditions stated in our Return Policy.
UNDE JEWELRY SRL is not responsible for any losses incurred during shipping. For extra protection, we recommend requesting shipment insurance before dispatch.
Yes! We encourage you to complete the order form with as many details as possible. We create unique jewelry starting from your story and your energy.
In general, custom orders start at €300, especially for completely new creations that are not inspired by existing collections.
We recommend reading our Jewelry Care Guide, available on our website, to help you enjoy your jewelry's beauty for as long as possible!